Terms & Conditions
These Terms and Conditions ("the Terms and Conditions") govern your ("the User/Buyer") use of the Wave Technologies SA cc ("Provider") website located at the domain name Rife Health ("the Website"). By accessing and using the Website, the User agrees to be bound by the Terms and Conditions set out in this legal notice. The User may not access, display, use, download, and/or otherwise copy or distribute Content obtained on the website for marketing and other purposes without the consent of the Provider.
PLEASE TAKE NOTE: Covid-19 interference: Due to international lockdowns and movement restrictions orders may take longer to be delivered.
Electronic Communications
By using this Website or communicating with the Provider by electronic means, the user consents and acknowledges that any and all agreements, notices, disclosures, or any other communication satisfies any legal requirement, including but not limited to the requirement that such communications should be in writing.
E-Commerce & Privacy
The Rife Health Website sells electronic health devices and goods online. The use of any product bought from this Website is at the purchaser's risk. The purchaser/ user indemnifies and holds the Provider harmless against any loss, injury or damages which may be sustained as a result of using the products sold on the Website.
The private information required for executing the orders placed through the e-commerce facility, namely the User's personal information and credit card details, delivery address and telephone numbers will be kept in the strictest confidence by the Provider and not sold or made known to third parties. Only the necessary information, that is the delivery address and contact phone number will be made known to third parties delivering the product.
The Provider undertakes that it has taken all reasonable precautions to secure the credit card processing that is carried out to receive payment for goods sold. The Provider cannot be held responsible for security breaches occurring on the User's electronic device (Personal Computer or other electronic device used to browse the Website), which may result due to the lack of adequate virus protection software or spyware that the User may inadvertently have installed on his/her device.
By ordering and purchasing products that contain alcohol, you acknowledge that you are of legal drinking age. Alcohol is not for sale to persons under the age of 18. For this reason, positive identification may be requested and we may refuse an order at our discretion.
Delivery Policy
Order requests for orders to be delivered in South Africa will be processed within 2 working days after a paid order has been received and handed over to a courier company for delivery. The delivery must be at a street address with a street name and street address in a town or city. A postal code must be provided as well as a name and phone number of the person that will receive the parcel. No delivery to farms please. Delivery is free for orders of more than R800. We charge R100 delivery for orders under R800. For remote areas not serviced by standard couriers, WaveTech will deliver via PostNet, or to the nearest town to the User that is accessible by our couriers within their normal routes. In these circumstances, WaveTech will be in contact with the User to arrange an alternative address. For orders of specific products that Wave Technologies has to import on behalf of the client from our sources in other countries the full amount still need to be paid up front but may take up to 14 working days to be delivered. WaveTech will supply all goods to the delivery company in good order. If User is not satisfied with the condition of goods received the User must notify us immediately so that we can rectify the problem. Please note that enclosures and packing material such as bags and boxes are not part of the transaction and may be damaged by the courier/ transportation company.
Returns / Refund Policy
Wave Technologies’ Returns & Repairs Policy: An order means that you have submitted your delivery address and paid. If it has not been shipped yet then we shall gladly pay back the full amount that you have paid minus 5% to cover our admin fee and banking costs. If it has been shipped then we shall pay back the full amount that you have paid minus 10% to cover our processing fee, retrieval of courier and banking costs. If repairs need to be done, inform us by completing the online form.
Who we are Our website address is: https://essentialbalance.co.za. We are a privately owned business selling supplementary health products.What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
Who we share your data with
We do not share your information with anyone, for any reason. Information collected is for enquiry or invoicing purposes only.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.Your contact information
Remains confidential at all times and is used to only correspond with you regarding products, services and/or deliveries. We may, with your permission, send you relevant product information, updates to the website, special offers, and should you not want to receive this information, you are free to unsubscribe form any ‘promotional’ correspondence at any time.
What third parties we receive data from
None. We simply run our website to promote, sell and deliver our products. Our own marketing efforts bring visitors to the site, and we do not rely on any third parties for lists, leads or anything else.